Address: Plaza San Bruno, 14 Bajo - 09007 BURGOS - SPAIN

Preferred contact method is eMail: info@doctorbass.net

Phone: +34 947 242 102

Cell phone & whatsapp: + 34 620 766 550

Opening hours: Monday to Friday: 11:00h-14:00 and 17:00-20:00h. Saturday: 10:00-14:00h

PLEASE NOTE: If you are planning on visiting us (we highly encourage you do it, you won't regret it) please contact us in advance to book you a slot.

RETURN POLICIES: You can return any instrument within 7 days after having received it. We think this is more than enough time for you to test it and find out if it is right for you. If you return an instrument you must pay shipping for both trips and you must send it back to us in its original packaging and fully insured. Of course there should be no marks on the returned instrument at all and strings should be O.K. (if they are not we will replace them and we will deduct that from the return payment). We won't accept any instrument that has any marks of use, dings, scratches, etc. Please note that we charge 10% for restocking. Take that into account when placing your order.

In order to avoid unnecessary shipments we prefer to send extra details beforehand such as more pictures and (if we have the time to do it and only upon request) a short demo on video. We want you to be 100% satisfied with your purchase but we just cannot ship basses worldwide to have them returned

THE BEST SHOPPING EXPERIENCE: We are dead serious about our business and you can count on us if you need additional info, details or advice before placing an order. We are bassplayers and we know what bassplayers want. We are not a huge warehouse where nobody cares about you and you are simply shipped an untested instrument in a cardboard box. That's not what we do. Instead, you get the best shopping experience ever. This is what makes Doctorbass.net stand among the competition so please use our expertise to your own advantage. If you just want to test an instrument at home and then return it please shop somewhere else. We want to establish long lasting relationships with our customers and that's why hundreds of bassplayers around the world trust us when they need a new instrument or amp.

WHAT WE DO: Follow us on Instagram and click Like in Facebook to see what we do. New arrivals, custom orders, international shipments, customer's visits and much more.

Facebook: https://www.facebook.com/doctorbass.net

Instagram: https://www.instagram.com/doctorbassburgos/